Product Support Specialist

Our Opening and Your Responsibilities

The main purpose of this role is to develop and support Mettler-Toledo's product portfolio structure, via Product Configurators in accordance with our Product Lifecycle Management policies and procedures. 

Key responsibilities include:

Maintaining the Product Configurators including the following:

Adobe Experience Forms Configurator
  • Actively assist in development and maintenance of new Product Configurator concept 
  • Implement rules dependencies and UX features using both JavaScript and visual code editor 
  • Support in architecting and documenting configuration solutions
  • Investigate and address configurator errors
Excel-based Product Configurator
  • Create, maintain and manager product configurator rulesets according to technical and business requirements
  • Liaising with System Engineers to integrate new logic rules and calculations
  • Work closely with Internal Sales to provide support in response to configuration queries
  • Analyze configuration issues and develop appropriate solutions
  • Use of Visual Basic for Applications (VBA) when required 
SAP Variant Configurator
  • Maintenance of all Product Definition (PD) files according to engineering requirements
  • Liaising with internal departments to investigate root cause of configuration errors 
  • Maintain the audit traceability of changes to PD files 
  • Support the completion of annual pricing process
  • Support the day to day internal pricing enquiries

What You Need to Succeed

  • A Level (or equivalent) in Maths and Science
  • Knowledge of JavaScript essential
  • SAP knowledge
  • Knowledge of Excel 
  • Knowledge of Visual Basic for Applications (VBA) would be beneficial
  • Knowledge of SAP Variant Configurator and SAP Product Lifecycle Management (PLM) is desirable
  • Previous experience within a manufacturing/engineering environment would be beneficial although not essential.

Our Offer to You

  • Competitive Salary
  • 25 Days holiday + 8 bank holidays
  • Pension scheme
  • Life Assurance
  • Employee bonus
  • Flexible working

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Job Reference #



North West


Job Type