Leader Telemarketing Skills Development

Our Opening and Your Responsibilities

Leader Telemarketing Skills Development supports the centralized European Telemarketing Team in the lead generation process (telephone and e-mail contact) through the continuous development of soft skills and efficiency areas in the team (e.g. SPH, Talk Time, Reachability).

Your Responsibilities:
  • Working closely together with the Telemarketing Manager on the development of the Team's soft skills, which will result in a systematic increase in the level of customer satisfaction as well as the implementation of measurable goals (number of H&W leads, conversion, etc.).
  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Creating a pleasant working environment that inspires the team.

What You Need to Succeed

  • Fluent English (command of German would be an advantage).
  • Minimum of 2 years of experience in a similar position.
  • Excellent communication skills.
  • Confidence and strong negotiating skills.
  • Focus on achieving goals as well as building long-term relationships with customers.
Additional assets: 
  • Knowledge of any CRM (preferably SAP).

Our Offer to You

  • Stable employment conditions on the basis of the contract of employment. 
  • Annual bonus. 
  • Medical care and life insurance. 
  • Multisport card/multicafeteria program. 
  • Language courses. 
  • Home office.
  • Flexible working hours. 
  • Possibility to work in an international environment with a multicultural team.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Job Reference #

7063

Location

Mazowieckie

Warsaw

Job Type

Full-time

Domicilio fiscal

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21
02-822 Warszawa
Polska

+48 22 440 67 00