Back Office Specialist with Dutch

Our Opening and Your Responsibilities

  • Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system.
  • Invoicing of services, repairs and installations, ensure timely and accurate billing to customers.
  • Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers.
  • Processing customers complaints.
  • Ordering spare parts for field technicians.
  • Cooperation with business partners in the Netherlands.
  • Securing high quality and professional day to day service activities within agreed KPI's.
  • Ensure complete and timely electronic archiving of all relevant documents.
  • Prepare statistics and reports related to service administration.

What You Need to Succeed

  • At least 1 year of experience on a similar position.
  • Fluent in written and spoken English.
  • Communicative level of written and spoken Dutch.
  • Proficient in MS Office.
  • Excellent attention to detail.
  • High customer orientation.
  • Focus on service quality and timeliness.
  • Knowledge of SAP or other ERP system would be an asset.

Our Offer to You

  • Stable employment conditions based on the contract of employment (umowa o pracę). 
  • Annual bonus.
  • Medical care with a basic dental package. 
  • Life insurance. 
  • Sport card/Benefit platform. 
  • Language courses.
  • Flexible working hours. 
  • Home office (hybrid).

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Job Reference #





Job Type


Domicilio fiscal

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska

+48 22 440 67 00