- Process service orders, control quality and completeness of reports delivered by technicians,
- Invoice of services, repairs and installations, ensure timely and accurate billing to customers,
- Manage customer data, update data in the system based on information delivered by technicians or customers,
- Manage service contract,
- Handling customer inquiries,
- Processing customer complaints (controlling quality of the created invoices and completeness of reports delivered by technicians, checking the correctness of the issued documents, issuing relevant corrections),
- Cooperation with business partners in countries supported by the team,
- Ensure complete and timely electronic archiving all relevant documents
- Very good knowledge of English,
- Well-developed MS Office skills,
- Quick perception, excellent attention to detail,
- Focus on time frames,
- Ability to work according to clearly defined rules,
- 2-3 years' professional experience in similar positions, (would be an asset).
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus 💰,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) 🏠,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer 🚀,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.
Referencia
Ubicación preferente
Job Type
Domicilio fiscal