Industrial Field Service Technician - Vancouver, BC

Our Opening and Your Responsibilities

Mettler Toledo has one of the largest global service and sales organizations among precsion instrumentation companies, and we need to add to this team immediately in Vancouver. We are looking for a Service Technician living in the lower mainland to cover the territory.  Your duties will focus on our industrial product line (vehicle and rail scales, large industrial scales). Your main responsibilities will include: 

  • Troubleshooting and repairing scales and instruments, including competitors' products. 
  • Performing calibrations and preventative maintenance, diagnosing and problem solving, installing new equipment. 
  • Helping our customers keep their operations going with the accuracy and quality they expect from Mettler Toledo. 
  • Sharing recommendations and expertise with customers, becoming their "trusted advisor." 
  • Collaborating with your colleagues in sales and actively generating leads for other areas of the company.
  • Working indoors and outdoors to perform these duties – wherever the scale is located and whatever the conditions are. You will travel to our customer locations throughout the province. 
  • You can expect occasional overnight travel. There will also be overtime based on business needs.
  • This position is in a union environment

What You Need to Succeed

  • Minimum 2 year college diploma or degree in Instrumentation, Engineering, Electronics, or Technology, or equivalent education and experience in a technical role, required.
  • Calibration, preventive maintenance, and repair skills
  • The ability to identify the root causes of service issues the first time using your keen knowledge of the products and your comfort with hand tools and calibration equipment
  • Excellent customer service skills, detail orientation, and great verbal and written communication skills
  • The discipline to update service records on time and ensure data integrity
  • The desire and ability to promote and sell services and products, generating sales leads
  • Must be available to work flexible hours and provide on-call standby on a rotational basis
  • Will be required to become accredited as a Measurement Canada inspector, as well as obtain a Class 3 License. Must be willing to operate a heavy duty test truck.
  • A valid driver's license and a safe driving history

Our Offer to You

  • To prepare you for the job, we will train you through a variety of resources: 
    • We will help you get certified in ISO and Measurement Canada standards. 
    • We will help you get a Class III license. 
    • We will send you to Columbus, Ohio for Mettler Toledo training. 
  • You have potential to earn a performance bonus and payment for leads you surface. 
  • We provide you with a company vehicle with paid insurance for your work use. 
  • We provide you all tools and equipment needed to perform the job including personal protective equipment, specialized tools, and necessary clothing articles 
  • Medical, dental, prescription drug, and vision care coverage for you and your dependents effective the first day of the month after 30 days of employment. 
  • Pension plan.

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

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Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Job Reference #



British Columbia


Job Type