Our Opening and Your Responsibilities

To provide administrative support to all areas of customer service activity to ensure exemplary customer service is delivered on all occasions.


  • Handle all inbound customer queries

  • Ensure constant proactive feedback to customer on service order status

  • Actively managing and building relations with all customers.

  • Maintain a service management system as appropriate

  • Actively demonstrate the support of the other areas/departments within the company, to ensure that a team spirit is observed.

  • Any other reasonable request compatible with the job description as identified by the Team Leader.

What You Need to Succeed

  • Proficient in the use of MS Outlook and MS Excel

  • Pro-active with a sense of urgency.

  • Resourceful

  • Good verbal skills

  • Takes Ownership

  • Able to Multi Task

  • Able to work unsupervised and under pressure

  • Flexible/adaptable

  • Customer focussed

  • Communicative

  • Professional

Our Offer to You

  • 25 days holiday increasing with length of service
  • BUPA Health cover
  • Contributory pension scheme
  • Sports and Social Club
  • Discounted retail vouchers

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Job Reference #



East Midlands


Job Type