- Organizing the activities of Field Service Technicians to ensure goals and service levels are met.
- Complying with and ensuring compliance to established dispatch processes, procedures, and policies.
- Analyzing and planning work schedules to minimize distances traveled by the field work force.
- Working with designees on procurement of parts and materials in a manner that ensures required material is delivered to the worksite in accordance with customers' service level agreements.
- Monitoring open order status and receipt of documentation from Field Service Technicians to ensure that all calls are ready for invoicing.
- Interfacing with internal and external customers to provide exceptional customer service.
- Invoicing completed jobs.
- High school diploma.
- Ability to work in a fast-paced environment while maintaining high attention to detail.
- Strong problem-solving ability.
- Prior knowledge of Salesforce or SAP is a plus.
- Ability to make independent, reasoned decisions regarding the use of company resources (Field Service Technicians time and materials) in order to fulfill customer requirements and maximize company profits.
- Self-starter with ability to effectively manage time, prioritize tasks, and work within deadlines.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale