You will be working within our Product and Inspection Division (PI), and will be responsible for effectively and efficiently completing all non-maintenance related service activities for a range of our products, their associated peripherals and accessories to satisfy customers, and enhance Mettler Toledo service profitability. Currently the range of products includes Metal Detection, Check weighing, X Ray Inspection equipment and Vision
- Ensure service is provided in a timely and cost effective manner Investigation, diagnosis, and rectification of breakdowns on customer equipment
- Routine service and/or calibration of customer equipment
- Promoting audits/calibration/validation activity for the PI Division product range
- Ensure that all work is completed in accordance with Metter Toledo current Quality Procedures
- Provide technical support to customers during service visits and subsequent telephone/email as necessary
- Provide first line technical help desk support to customers, admin teams and other sales/service team colleagues
· Sound technical knowledge
· Good Interpersonal and Verbal/Written Communication
· Customer Focus
· Analytical and Problem Solving Skills
· Customer Centric approach
· Innovation/Continuous Improvement
· Teamworking
· Results Focus/Oriented
· Resilience and Tenacity
- Self/Project (installation, commissioning and maintenance) Management
- Life & Accident Insurance
- HMO extended up to 3 dependents
- Paid leave benefits
- mandatory gov't benefits
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale