- Planning and execution of all type of Service Calls on Weekly / Monthly basis without any escalation. Ensuring Top quality service to both internal and external customers for LabTech Instrument with high productivity.
- 2. Improve Customer Experience thru technical solutions, communication skills, pro-active planning
- 3. Demonstrate good technical knowldege of LabTech scales / products
- 4. Generate leads for services and products based on customer needs
- 5. Take ownership and deliver on the Key peformance indicators for business and operations
- 6. Responsible to build customer relationship
- 7. Lead LAB Service performance levels by demonstrating organisation values through on-field services and through communication skills
- 8. Deliver on Good documentation practices as per organisation plan.
- Qualifications and Experience: Diploma or B.E in Electronics / Instrumentation with min. 3-5yrs. Experience in similar field
- Sound Knowledge on executing installation and operational qualifications of Instruments as per quality documentation systems and good documentation practices. Conversant with PM delivery protocols in Pharma accounts.
- Experience on Compliance Software connectivity of Analytical Instruments would be a added advantage. Language proficiency: English - Good Verbal and written communication skills are a must. Other local / regional language proficiency would be an advantage
- Overall and Specific Experience: Micro, Analytical and Precision balances service support (Installation/PM and Break-fix).Exposure on Compliance software connectivity, installation and validation.
- Experience on Basic Anachem Products like pH/Conduc, basic titrators.
- One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application
- A brand name that is identified worldwide with precision, quality, and innovation.
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale