Technical Author

Our Opening and Your Responsibilities

We are looking for a motivated Technical Author to join our team and take responsibility for creating and managing technical documentation for our products and services. This role will also require some administrative tasks to support the team. 


Key Accountabilities:
 
Primary:
  • Develop technical documentation and user manuals that comply with Mettler Toledo guidelines and templates.
  • Develop and maintain technical documentation, such as user manuals and operation manuals.
  • Manage and maintain documentation in accordance with ISO and MT corporate standards.
  • Use ST4 Schema to organise and update technical content (fragments, tables, graphical images), along with preparing files for translation and creating bluebooks.
  • Manage document version control within Schema and through ECRs, to ensure latest version is available to all parties and changes are logged.
  • Manage translation process for documents with external translation company (extract Xml files from Schema, generate translation reports, pull together UI strings)
  • Ensure new or amended documentation is distributed via SAP, Teamcenter, online, eDocs, internal network (Manuals Matrix).
  • Manage manual review process and involve subject matter experts to ensure technical accuracy of documents.

Additional:
  • Continually seek improvement opportunities and develop internal processes to support (cost, time to market, increased knowledge transfer, market coverage etc.)
  • Maintain compliance requirements for technical documentation and user manuals.
  • Support the Product Management team with all aspects of technical authoring.
  • Work closely with subject matter experts to understand product features and translate them into clear and concise documentation.
  • Collaborate with cross-functional teams, including product management, R&D, and Service, to ensure accuracy and completeness of the documentation.

What You Need to Succeed

Essential:
  • Proven experience developing a range of technical publications across a range of media.
  • Minimum of 3 years of technical writing experience in the industry
  • Working knowledge and understanding of Content Management Systems.
  • Knowledge and experience of Microsoft Office applications (Word, Excel) & Adobe Pro
  • Experience developing multi-lingual documentation across a range of media.
  • Effective management of translation in numerous languages
  • Proven project documentation, product specification, and technical writing skills
  • Experienced in producing technical documents for products comprising software, graphical HMI, electronics & electromechanical subsystems

Desirable:
  • Experience in using Schema or other content management systems.
  • Illustration experience
  • Knowledge of Technical Authoring best practises and standards.
  • Insight to regulator standards MSD & NLF
  • Experience in projects related to engineering applications.
  • Experience in writing technical content using XML.
  • DTP skills

Our Offer to You

  • 1.5 months contractual bonus
  • Medical and Dental benefit (including spouse and children)
  • Life Insurance Plan

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Référence

22006

Localisation souhaitée

Selangor

Petaling Jaya

Job Type

Full-time

Entité légale

Mettler-Toledo Services Asia-Pac Sdn. Bhd.

PJ33, Tower 1, Level 14, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200, Petaling Jaya, Selangor Malaysia

+60 3 7844 5800