• Identifies, develops, and supports business process changes in software delivery.
• Conducts detailed interrogation of customer needs and translates them into functional / non-functional requirements to improve the productivity of the business with regards to software delivery.
• In collaboration with the Product Owner, or independently, analyze business requirements and translate them into functional and non-functional requirements for the ADDP (Application Development and Deployment Platform).
• Ensure that the solutions delivered through the ADDP are aligned with the defined policies and guidelines.
• Support the definition of template processes & solutions and the end-to-end delivery process.
• Stay up to date with new DevOps and Security tools and features
• Become a role model for a configuration first, customization second mindset
• Creates detailed user stories and acceptance criteria
• Tests against defined acceptance criteria acting as (or on behalf of) Product Owner
• Creates and maintains user manuals and process documentation
• Execute user trainings for new functionalities and refresh trainings
• Provides 3rd level support for complex issues of the ADDP
• Support projects delivery during the various phases of implementation, testing and delivery to production