- Perform scheduled preventative maintenance and calibration on retail weighing and wrapping equipment at customer sites, following established procedures and safety standards.
- Troubleshoot basic issues and support installations, projects, and repairs as needed, partnering with more experienced technicians when required.
- Provide end-user training so operators understand how to use and care for their equipment correctly.
- Use a company laptop and service software to document work performed, update service records, and maintain data integrity in the service database each day.
- Communicate closely with the Scheduling Analyst, Service Support Team, sales, and fellow technicians to meet customer uptime and response-time expectations.
- Maintain your company vehicle and assigned parts inventory in a clean, organized, and compliant manner.
- Support service revenue by identifying service or product needs and submitting sales leads in line with your experience level.
- Follow all company, customer, safety, and quality policies to ensure a safe work environment for yourself and others.
- On-call rotation is required to support Mettler Toledo customer base.
- Valid driver's license required.
- Minimum of a High School Diploma or GED, or 5 years of relevant work experience.
- Customer-facing or field service experience preferred; commercial experience desired.
- Basic understanding of electrical and mechanical repair philosophies, including PC networking and software configuration.
- 1 to 3 years of electro/mechanical repair or weighing industry experience.
- Ability to obtain a Weights and Measures license; failure to do so may result in termination.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to learn proprietary software and update information using METTLER TOLEDO programs.
- Willingness and ability to travel overnight up to 10% on average, primarily by company vehicle or plane.
- Must reside within the service territory.
- Ability to work overtime averaging 10-15%, possibly up to 25%.
- Willingness to work in environments with hazards such as chemicals, solvents, vehicle traffic, machinery, dust, dirt, cold, and fumes.
- Willingness to wear protective equipment and clothing when required.
- Position is safety sensitive and subject to drug testing.
- Frequent physical movements required such as crouching, stooping, kneeling, and repeated bending for safe and efficient job performance.
- A company car with paid insurance for your work use.
- All tools and equipment needed to perform the job including personal protective equipment, specialized tools, and a clothing allowance
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching, Gym discount program if you elect our Aetna medical coverage, and all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- High earning potential with a proven track record of success and promotional growth opportunities
- A commitment to extraordinary service on our state-of-the-art equipment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com
Bagi mereka yang memprioritaskan presisi, Mettler Toledo adalah tempat yang tepat bagi Anda.
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