- Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.
- Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.
- Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
- Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.
- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
- Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies.
- Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly.
- Track and report on telemarketing performance and present findings to senior management.
- Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.
- Proven work experience as a Telemarketing Manager or similar role.
- Excellent leadership and management skills with the ability to motivate and inspire a team.
- Strong sales and negotiation skills, with a proven track record of achieving targets.
- Outstanding communication and interpersonal skills, with the ability to build rapport and establish relationships over the phone.
- Results-driven mindset with a focus on exceeding sales goals and driving revenue growth.
- Ability to analyze data and generate meaningful insights to enhance telemarketing strategies.
- Proficiency in using telemarketing software and CRM systems.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Knowledge of telemarketing laws and regulations.
- Ability to adapt and thrive in a fast-paced and dynamic environment.
- Bachelor's degree in Business, Marketing, or a related field
- Minimum 5 years of proven experience in telemarketing, preferably in a managerial role
- Familiarity with sales techniques and strategies
- Proficiency in SAP system and MS Office suite
- Exceptional problem-solving skills
- Ability to handle objections and difficult situations with professionalism and tact
- Demonstrated ability to work effectively both independently and as part of a team
- Permanent employment basis; conditions are based on the contract of employment
- 1.5 months fixed bonus
- Medical care with dental entitlements
- Life insurance coverage
- Accessible to public transport
- Diversity, flexible and fun working culture
メトラー・トレドは、精度を最優先されるお客様にとって、最も頼れる企業です。
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