- Champion the customer experience as the internal "Voice of the Customer"
- Manage a team of 4-6 Inside Sales Support Representatives
- Ensure timely order entry and customer response, including oversight of our Shared Business Center in Malaysia
- Lead eCommerce initiatives to onboard customers and launch new platforms
- Collaborate across logistics, procurement, sales, and marketing teams
- Define and monitor KPIs to drive operational excellence and continuous improvement
- Bachelors in business or equivalent experience.
- Systems-oriented, including knowledge with SAP CRM, Microsoft Power Automate, and Microsoft Excel.
- 2-3 years of experience in a management function.
- Ability to work a hybrid schedule out of our office in Billerica, MA.
- Experience in the manufacturing industry is ideal.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics.
Product applications include:
- Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes.
- Measurement of conductivity and pH in a range of chemical applications.
- Measurement of turbidity, CO2 and O2 in beer production.
Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.
メトラー・トレドは、精度を最優先されるお客様にとって、最も頼れる企業です。
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