- Schedule and route Field Service Technicians based on customer priorities, workload demands, and material availability to maximize efficiency.
- Monitor and adjust technician assignments to accommodate dynamic service requests and changing priorities.
- Contact customers to coordinate planned maintenance visits and communicate schedule changes professionally and promptly.
- Partner with Field Service Technicians to ensure they have all necessary information to fulfill customer requests.
- Support service order closure by confirming documentation accuracy and completion.
- Continuously evaluate scheduling processes to improve productivity, minimize downtime, and enhance technician utilization.
- Associate’s degree, preferably in Business, Communications, or a related field.
- Minimum of two years of planning and/or scheduling experience in a service, logistics, or manufacturing environment; or at least five years of equivalent work experience in lieu of a degree.
- Experience in a field service or small business environment (or similar industry) is a plus.
- SAP knowledge and experience working within business systems are preferred.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Gym discount program if you elect our Aetna medical coverage
- Tuition reimbursement
- And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are critical to the production and consistent quality of every kind of consumer product.
- No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
メトラー・トレドは、精度を最優先されるお客様にとって、最も頼れる企業です。
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