- Research and gather information on their subjects
- Study drawings, specifications, mockups, and product samples
- Writing and editing the customer documentation for METTLER TOLEDO software products in English
- Coordinating timelines with external partners (translations, printing)
- Working with a Content Management System (CMS) and publishing software
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Analyze existing and potential content, focusing on reuse, and single-sourcing opportunities
- Write easy-to-understand user interface text, online help, tutorials, and developer guides
- Create user documentation for a variety of material, including how-to guides, and instruction manuals
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Drive innovation and experiment with new-age content formats, information architecture, work-flow driven, and minimal content. Develops standard formats for technical writing.
- Recommends new ways of developing technical documentation considering usability requirements.
- Leads development of technical documentation for existing products across business/sites.
- Takes initiative to understand products developed in SWDC sites across different SBUs
- Identifies and shares ideas resulting in productivity or quality improvements
- Ensure technical verbiage is easy to understand by the end user
- Minimum 6-10 years of experience as a Technical Writer
- Experience with Content Management System (CMS) software (ideally SCHEMA ST4)
- XMetal - Used for authoring contents of ST4
- Skills in creating technical illustrations (IsoDraw, Adobe CC)
- SDL Passolo, WebLate - for user interface language translations
- Photoshop or Affinity Photo for editing/manipulating photos and screenshots
- Illustrator to work on vector graphics illustrations like exploded view of instruments
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC, Agile (SCRUM), and software development
- Possess analytical and problem-solving skills; have good concentration
- Excellent communication skills and interpersonal skills
- Excellent written skills in English
- Ability to express ideas in clear and concise manner
- Ability to deliver high quality documentation paying attention to detail
- Able to handle multiple tasks
- Hybrid working model.
- Family Mediclaim benefits including parents & Term life insurance Cover.
- Wide portfolio of training opportunities including but not limited to Conferences, Workshops, Education reimbursement & Online learning.
- A wide range of Career Path to explore based on Individual strengths and aspirations.
- Quarterly and Annual awards for outstanding individuals and Quality of Life Improvement Program
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