- Manage and update customer data within the system based on information received from technicians and customers,
- Administer and maintain service contracts effectively,
- Respond promptly and professionally to customer email inquiries related to contract maintenance,
- Create and implement agreed contract features tailored to the appropriate services,
- Oversee contract invoicing, ensuring timely and accurate billing to customers,
- Collaborate closely with business partners in supported countries to maintain smooth operations,
- Ensure all relevant documents are electronically archived completely and in a timely manner,
- Prepare and analyze statistics and reports related to service administration.
- 2-3 years' professional experience in similar positions,
- Very good knowledge of English (min B2 level),
- Well-developed MS Office skills,
- Quick perception, excellent attention to detail,
- Focus on time frames.
- Contract of employment [umowa o pracę], we are looking for a long term cooperation📝,
- Annual reward,
- Flexible working hours,
- Hybrid work model (up to 3 days a week from home, 2 days from the office)🏡,
- A diverse and inclusive workplace.
- Festive benefits paid in April and December💸,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development,
- Wellbeing activities, CSR, with space for your initiatives*
- Discounts for meals and special offers at Platan Business Park.
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