Customer Advisor with Croatian and Slovenian (remote job)

Our Opening and Your Responsibilities

We are looking for a self-motivated Customer Advisor who enjoys direct contact with customers and would like to develop their career being part of an international team where people work together to achieve strategic goals.

As a Customer Advisor, you will be responsible for contacting the company's existing or new customers from Croatia and Slovenia region in order to build lasting business relationships. You will be expected to research the purchase needs and generate high-quality leads for our sales teams.

Your role:
  • Work closely together with the regional Sales & Marketing Teams, incl. regular alignment and briefing calls as well as onsite visits (Croatia and/or Slovenia Region).
  • Independently execute campaigns.
  • Conduct outbound telemarketing phone calls to customers in the Croatia and Slovenia Region.
  • Generate high-quality leads for our sales teams.
  • Enter customer data in our CRM database.

What You Need to Succeed

  • Fluent Croatian and Slovenian is a must.
  • Professional, proactive, communicative, and customer-focused personality.
  • Results-driven and winning mentality: you are a “people person”.
  • A team player who also knows how to work independently.
Your additional assets: 
  • Proven experience in customer, sales, or marketing-related areas.
  • Knowledge of any CRM (preferably UMM).
  • Good knowledge of MS Office.

Our Offer to You

  • Stable employment conditions based on contract of employment (umowa o pracę).
  • Annual bonus.
  • Medical care with basic dental package. 
  • Life insurance.
  • Sport card and benefit platform.
  • Flexible working hours. 
  • Remote or hybrid work. 
  • Paid referral program.
  • Exposure to Croatian and Slovenian stakeholders and the possibility to use the language on a daily basis. 
  • Opportunity to gain experience in lead generation customer service.
  • Training and professional development. 
  • Possibility to work in a global environment.
  • CSR and wellbeing initiatives.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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