- Responsible for the delivery of functional assessment and solution design as directed by the Communications and Messaging team lead to meet project requirements and designed for future growth and scalability
- Responsible for delivering implementation tasks according to the requirements and design specifications
- Responsible for day-to-day level 2 operational support for business services provided by the Communications and Messaging team
- Responsible for the on-time delivery of change requests (corrections and enhancements) as assigned by team lead
- Enforce global solution designs and policies (e.g. group policies) across the enterprise
- Deliver training to Regional IT services team personnel (level 1 support) and local IT site support teams as needed to improve service delivery
- Support the continuous improvement of the overall service through process improvement initiatives such as knowledge base article creation, and process automation
- Bachelor's degree in IT or related fields is required.
- Couple of years of experience with managing voice policies and configuration Microsoft Teams is required
- Experience preferred working with Microsoft 365 Phone System, Calling plans and Direct routing
- Experience designing, implementing, supporting, managing and configuring Microsoft Teams Meeting Room Systems
- Experience working with carriers for managing local numbers, porting numbers.
- Certifications preferred - Microsoft MS-700 and MS-721, AudioCodes/Ribbon Certified Associate or higher and ITIL qualifications.
- Experience with operational monitoring of voice call quality and evaluating root cause (network, platform provider)
- Experience with cloud platforms (Microsoft Azure, Office 365) with focus on Azure Active Directory, Microsoft Teams
- Willingness to learn new platforms and quickly adapt to situation
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Gym discount program if you elect our Aetna medical coverage
- Tuition reimbursement
- And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.
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