We invite you to the team in which your main responsibilities will include:
- Support of European internal and external customers on laboratory pH meters, low-end density and refractometers as well as low-end titrators (electrochemistry instruments) via telephone and email in English, 🔬
- Support of worldwide internal customers on the same articles via email in English,
- Tests of new and improved hardware and software, 🔍
- Tests of existing hardware and software to evaluate quality issues,
- Creation and maintenance of helpful tools for customers (e.g. documents about measuring theory, applications or handling of a certain product), 📖
- Proofread of pH Lab documents (manuals, brochures, etc.) 📄,
- Collaborate with Market Support Group in Switzerland,
- Support marketing operations as a Technical Application Consultant.
- Educational background in natural sciences (biotechnology, bioengineering, chemistry, biology, or similar),
- Experience of working in a scientific laboratory (min. 6 months),
- Fluent communication in English (min. C1), both oral and written,
- Ability to friendly and comprehensively communicate with our B2B customers via e-mail and phone 💻,
- Ability to work independently and continuously according to given processes,
- Knowledge of standard PC office software such as MS Office.
- Proficiency in other languages (especially German or French),
- Experience in working with analytical instruments, i.e. with pH meters,
- Customer service experience would also be an asset.
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward 💰,
- Hybrid work model (up to 3 days a week from home, 2 days from the office)🏠,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development🚀,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.
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