Essential Duties and Responsibilities include the following:
• Working alongside a Field Service Technician, helping them to perform their daily duties.
• Following daily service visits schedule through careful coordination with their Area Service Leader.
• While on site at customer facilities, assisting the Field Service Tech to provide pipette repair and calibration services.
• Representing Rainin to customer in a professional and positive manner.
• Ability to work as part of a small team.
• Completes service reports and expense reports and is responsible for maintaining service equipment and parts inventory.
• When available, assists in Service Center production activities as assigned by the Area Service Leader
• Travel out of local area of up to 50% of the time required to support the business, including overnight travel up to 25% of the time.
Must have a valid driver's license and good driving record.
Must have strong interpersonal and verbal (English) communication skills.
Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
Must be able to work independently with minimal supervision
COVID-19 Vaccination Required (not Rainin required, but required based on customers and clients)
This opportunity would travel 50-85% of the time.
This position is considered safety sensitive and is subject to drug testing as permitted by law.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
- Global recognition for the quality of our products and services
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click
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