- Satisfy all Safety Requirements for both MT-PI and Customer Sites
- Attend tier calls led by a Regional Service Manager
- Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
- Develop and maintain good customer relationships; Become the customer's trusted advisor
- Identify root cause of service issues (first time fix)
- Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
- Keep up with ongoing technical training
- Weekend/afterhours work as required based on workload and rotation
- Maintain company supplied equipment, tools, and inventory
- In addition to our core values, all employees must follow the Code of Conduct
- Other duties and tasks as assigned
- High school diploma or GED required, Associate degree in Electronics or Engineering Technology, or equivalent work experience, preferred.
- Excellent problem-solving and conflict management skills; knows when and how to seek assistance.
- Strong customer service focus and outstanding verbal and written communication skills.
- Able to work cooperatively with other departments and teams, maintain a structured focus, and adapt quickly to changing priorities.
- Proficient with all types of hand tools and digital test equipment.
- Working knowledge of mechanics, electronics, conveyor systems, AC/DC electrical distribution systems, and Windows operating systems.
- Able to read and interpret blueprints and schematics.
- Experience working under tight time constraints.
- Constant work around moving mechanical parts in hot, cold, humid, and noisy environments.
- Occasional work in damp/wet areas (including meat and dairy plants) with possible exposure to allergens (e.g., peanuts) and explosive atmospheres.
- Ability to operate large industrial machinery and mechanical/electrical tools.
- Ability to frequently lift and move tools and equipment up to 75 pounds.
- Frequent standing, walking, stooping, kneeling, crouching, crawling, and positioning self in tight or dark spaces to service machinery.
- Ability to operate a motor vehicle, drive long distances, and sit for extended periods during car or air travel.
- Willing to work early mornings, late nights, occasional 10+ hour days, and overtime as business needs require.
- 100% U.S. travel with occasional international travel; frequent overnight stays required.
- Valid driver's license required.
- Must possess or be able to obtain and maintain a valid passport.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- A company car with paid insurance for your work use
- All tools and equipment needed to perform the job and a clothing allowance
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.
Nr ref. stanowiska
Preferowana lokalizacja
Wymiar czasu pracy
Podmiot Prawny