- Following daily service visits schedule through careful coordination with their Area Service Leader.
- Drives to customer sites to provide onsite pipette service according to the service schedule, including use of personal vehicle when needed.
- While on site at customer facilities, the Field Service Tech provides pipette repair and calibration services.
- Representing Rainin to customer in a professional and positive manner.
- Ability to work independently with minimal supervision or as part of a small team.
- Completes service reports and expense reports and is responsible for maintaining service equipment and parts inventory.
- Provides Rainin Sales with customer leads for potential new product purchases.
- When available, assists in Service Center production activities as assigned by the Area Service Leader.
- Travel out of local area of up to 50% of the time required to support the business, including overnight travel up to 25% of the time.
- Must have a High school diploma or general education degree (GED.
- Minimum of one year related experience with Manufacturing, Instrumentation, and/or training; or equivalent combination of education and prior work experience.
- Must have a good driving record.
- Previous knowledge or work experience with pipettes preferred.
- Must have strong interpersonal and verbal (English) communication skills.
- Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
- Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
- Strong organizational skills to successfully develop and schedule, process, and complete multiple tasks.
- Must have good computer skills, including use of email and common Microsoft Office programs.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
- Global recognition for the quality of our products and services
Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.
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