- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage and respond to inbound customer inquiries (calls, emails, and online requests) with a focus on timely, high-quality service
- Qualify, route, and track leads to ensure effective follow-up by Sales Representatives
- Engage customers to generate interest, answer questions, and guide them through the early stages of the sales cycle
- Support lead generation efforts and submit qualified opportunities for Field Sales pursuit
- Maintain accurate and up-to-date CRM data, ensuring integrity across systems
- Assist Sales Representatives with quoting, lead nurturing, and pipeline support to maximize productivity
- Monitor trends, share insights, and provide feedback to improve processes and customer experience
- Build working knowledge of Product Inspection products, services, and internal systems (SAP CRM/ECC)
- Prioritize and manage multiple tasks in a high-volume, fast-paced environment
- Make sound decisions on when to involve cross-functional teams (Sales, Marketing, Accounting) to support customer needs
- At least 2-3 years in sales, customer service and/or marketing experience
- Knowledge of Microsoft Office programs
- A confirmed ability and technical acumen to learn our products and sell our service contracts
- The ability to communicate product knowledge, differentiate from the competition, and solve customer problems
- Excellent people skills to create rapport with prospects quickly
- Inbound or outbound call center experience or worked in a sales development role before is a plus
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.
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