Field Service Technician Mid-West Region

Our Opening and Your Responsibilities

This role will be responsible for: Mid-West Region 
  • Cross training on all products serviced in the field, including FA, Quad View, Eagle Pro and Eagle X ray products. 
  • Working on special projects, some of high visibility. 
  • Identifying common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. 
  • Troubleshooting, servicing, installing (deploying) and repairing Eagle Product Inspection products at customer sites. 
  • Maintaining field service log and filing system to properly initiate, organizing and maintaining all field service and job files until work is completed. 
  • Providing assistance to the Technical Support staff, when not on the road.
  • Conducting follow up calls with the customer to check system status.

What You Need to Succeed

  • This individual must be team oriented and flexible, and actively seek to share information and assist his peers. 
  • Possesses solid communication skills, both oral and written. 
  • Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. 
  • Willingness to work on special projects, some of high visibility. 
  • Has the ability to identify common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. 
  • Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed. 

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

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IL, IN, MI, OH and KY, Iowa, Minnesota, Wisconsin

IL, IN, MI, OH and KY

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Podmiot Prawny

Eagle Product Inspection LLC [Delaware]

1571 Northpointe Pkwy
Lutz, FL 33558
United States

+1 (813) 889-9500