Associate - US Collections

Our Opening and Your Responsibilities

 Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
Control overdue ageing of outstanding invoices.
Ensuring smooth inflow of cash within payment terms.
Sending reminders to customer to avoid payment delays.
Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.
Ensuring monthly progress by resolving substantial amount.
Collaborating with collection and cash application team as per requirement.
Meeting productivity and quality benchmark defined from time to time
Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.

What You Need to Succeed

 3-4 years' experience into International customer service preferably into cash collections.

SAP knowledge will be preferred.

Our Offer to You

Flexible working hours and a Hybrid work model wherever applicable
Competitive health insurance package and paid leaves
Centralized pick-up and drop facility wherever applicable
Mentoring and support from our Senior Leadership team with regular feedback
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality and innovation

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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