· Support the effective operation of centralized HR administration throughout the full employee lifecycle including hiring new joiners into the HR system, providing a positive pre-boarding experience, timely processing of changes to existing employment contracts including promotion/salary changes, etc. all the way to supporting terminations.
· Ensure employee master data are complete and accurate in our HR system. Support mass data changes or uploads. Collaborate with various HR functions on special data projects and initiatives, such as salary benchmark uploads, etc.
· Create, distribute and file documents as a result of employment changes as per country requirement, making use of our electronic document management system.
· Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
· Being a super user for our various HR system modules and provide first level support to end users. Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
· Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
- Bachelors in Human Resources or Business Administration
- Keen interest in human resources; previous HR administration experience is advantageous but not strictly required.
- Feeling comfortable in a Shared Services environment and at ease communicating with individuals from the US and other European countries.
- Experience using cloud-based HR systems such as Workday, SuccessFactors, etc
- Working hours: Monday - Friday from 8pm - 5am
- Shift allowance
- 1.5 months contractual bonus
- MNC exposure
- Medical and Dental benefits
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