- Support of European internal and external customers on laboratory pH meters, low-end density, and refractometers as well as low-end titrators (electrochemistry instruments) via telephone and email in German and English,
- Tests of new and improved hardware and software,
- Tests of existing hardware and software to evaluate quality issues,
- Creation and maintenance of helpful tools for customers,
- Proofreading of pH Lab documents (manuals, brochures, etc.) 📄,
- Collaboration with Market Support Group in Switzerland.
- Educational background in natural sciences (biotechnology, bioengineering, chemistry, biology, or similar) or working experience in a scientific laboratory 🔬,
- Very good knowledge of German (speaking and writing, C1),
- Good knowledge of English (min. B2),
- Ability to friendly and comprehensively communicate with our B2B customers via e-mail and phone 💻,
- Eligibility to work in Poland.
- Experience in working with analytical instruments, i.e. with pH meters,
- Customer service experience would also be an asset.
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward 💰,
- Hybrid work model (up to 3 days a week from home, 2 days from the office)🏠,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development🚀,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
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