- Deliver operation efficiency in Back-office for units to provide value to customer
- Develop an initiative to improve whole team efficiency from problem or error
- Generate tangible achievements through initiatives, and these achievements must be sustainable
- Results should be effectively communicated with unit key users to maintain RBO reputation highly and should be aligned with team motivation
- Lead and drive the strategic initiatives which contributes on productivity improvement for AP SAP Unit (eg; automation, harmonization) based on strong knowledge on SAM OM process
- Create and manage an professional monitoring tools and KPIs to measure resource optimization and quality improvement from the initiatives.
- Holistic understanding of relative process areas (eg; sales pipeline, SCM, finance, service back-office) is required to these to SAM OM SAM OM process. Also, manager should monitor this flow consistently and propose improvement initiatives consistently
- Professional on change management - understand of change topics (eg; RPA) - define the gap between AS-IS and TO-BE - generate each initiatives to fill-out a gaps and drive for transformation - validate the achievement and detect further improvement
- It is necessary to detect a direction for internal and external work environment from each topics and always connect it with organizational development topics
- Continuously discovering and providing small but meaningful success experiences for employees to develop their own capabilities
- Encourage, motivate, recognize people to explore challenges and make it success
Key Behavioural Competencies Required
Competencies:
- Excellent analytical, interpersonal & communication skills
- Highly customer & business oriented
- Self-starter with a proactive approach
- Strong interpersonal skills and influencing ability
- Analytical skills and ability to identify trends to work with the appropriate channels to drive corrective and preventive
- Innovative to challenge conventional practices and suggest better approaches
- Passionate to be tenacious and resilient
- Strong attention to detail
- Solution driven mindset
Technical Skills, Knowledge and Experience Required
Mandatory:
- Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree
- A good team player with ability to work cross culture and function
- Fluent in English. Knowledge of other Asian languages an added asset
- A good team player with ability to work cross culture and function
Preferred:
- Flexible to work in different global time zones for meetings and calls.
- Ability to commit to a permanent night shift schedule (8:00 PM – 5:00 AM)
- Permanent employment basis; conditions are based on the contract of employment
- 1.5 months contractual bonus
- Medical care with dental entitlements
- Life insurance coverage
- Accessible to public transport
- Diversity, flexible and fun working culture
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