- Manage modern workplace: deploy, maintain and support endpoints and client software using tools like Intune and AutoPilot.
- Set up workspaces and configure IT equipment, including conference room AV systems.
- Provide user support and escalation (Tier 2–3): troubleshoot hardware, software, telephony and workstation issues.
- Improve digital employee experience: manage collaboration tools, support AI adoption, and deliver user training and guides.
- Document the IT environment and create/distribute clear user-facing documentation.
- Coordinate with vendors on procurement, services and lifecycle management of hardware and software.
- Maintain workplace infrastructure: install, troubleshoot and upgrade network devices, printers and firmware/software.
- Support IT projects and pilots: gather stakeholder requirements, collect user feedback and assist with global/local rollouts.
- Maintain workplace security: monitor Tenable and remediate vulnerabilities on client devices and servers; act as site IT first responder.
- Experience of working in an IT department or as an IT consultant.
- Experience with M365: Proficiency in managing Microsoft 365 services, including Teams, SharePoint, and security components.
- Good knowledge of Microsoft Intune, SCCM, or other endpoint management solutions.
- Strong understanding of operating systems (Windows), network protocols, security principles and patching. Experience in using IT support service management and help desk systems.
- Ability to have strong customer focus and deliver outstanding customer service.
- Willingness to collaborate, technically proficient with Excellent communication skills.
- Comprehensive benefits – including annual bonus scheme, 25 days annual leave + bank holidays
- Strong Work-Life Balance – enhanced policies, focus on employee wellbeing, employee engagement events, early finish on Fridays
- Global Exposure – work with international stakeholders and teams across METTLER TOLEDO's global network
- Inclusive Culture – thrive in an environment that values authenticity, diversity, and inclusion.
- Career Progression – learn from industry experts, enhance existing skills, benefit from our commitment to training and development.
你心所属,梅特勒托利多助力职业发展。
参考编号
首选办公地点
职位分类
法人实体