- Responsible for performing service activities for our customers in the designated Service area.
- Maintain and upkeeps the service tools in a good condition.
- Perform technical service duties, including installation, qualification, basic user training, maintenance, and repair of equipment. Plan and execute service assignments according to MT guidelines and to highest professional standards.
- Provide technical support to customers, answering questions and troubleshooting issues in person or remotely.
- Document service activities and maintain and submit accurate, timely service records.
- Provide accurate updates on Service activities and other job-related activities throughout the day. Provide a summary of actions taken, results, and next step (if necessary) to customers at the end of service assignments.
- Identify Service opportunities (service contract and spare parts) and pass along to Service Sales & Inside Sales.
- Collaborate with other departments to ensure effective communication and coordination of service activities & opportunities - Generate products & services Xlead according to targets, 6/monthly.
- Ensure compliance with health safety regulations and standards for daily service activities.
- Attend and complete any trainings & assessments assigned.
- Proactively promotes and positively influences customer experience.
- Bachelor's degree in Electrical, Mechanical & Instrument Control related field
- Diploma related background with 2-3 years field experience in actual field
- Basic control system knowledge in Electrical
- Basic knowledge in Mechanical
- Knowledge in Oscillator usage, PLC basic knowledge and Food & beverage industry will be an added advantage
- Valid driving license (D and GDL - added advantage)
- Own car for local/outstation purpose
- Willing to work outstation
- Fresh graduates encouraged to apply
- 1.5 months contractual bonus
- Medical care with dental entitlements
- Life insurance coverage
- Accessible to public transport
- Diversity, flexible and fun working culture
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参考编号
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职位分类
法人实体