- Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.
- Ensuring monthly progress by resolving substantial amount.
- Collaborating with collection and cash application team as per requirement.
- Meeting productivity and quality benchmark defined from time to time
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA's.
- 3-4 years' experience into international customer service preferably into cash collections.
- SAP knowledge will be preferred.
- Telephonic skills should be excellent
- Fluency in English (written and spoken)
- Good communication skills (verbal, written, presentation)
- Strong process knowledge with focus on constantly improving productivity and processes
- "One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application
- A brand name that is identified worldwide with precision, quality, and innovation.
你心所属，梅特勒托利多助力职业发展。
参考编号
首选办公地点
职位分类
法人实体