- are looking for dynamic job in which you will need to use your multitasking and investigative skills 🔍
- are proficient in English 🌐
- are eager to work with export documents, processes and procedures 🌍✈️🚂
- Providing Support (logistics issues) for Customers in Middle East and Africa (MEA) region.
- Managing customers' orders and assisting customers in providing the most current shipping status on existing orders.
- Export documentation processing. 📑
- Resolving product or service problems by clarifying the customer's complaint (investigating the cause of the problem, selecting and explaining the best solution to solve the problem).
- Ensuring and providing quality service to both internal and external customers.
- Arranging of pick-up/transfer of cargo with logistics providers.
- Cooperation with Customers, Financial Dept., Logistics Dept., and Dealer Managers about the conditions of orders and shipments to MEA region.
- Improvement of the Service Level for MEA customers by collecting and analyzing customer information.
- Previous experience in international trade (Payment conditions, Incoterms, etc.),
- Proficiency in English (both spoken and written),
- Customer Service orientation and good communication skills,
- Quality focus and problem-solving skills.
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus 💰,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) 🏠,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer 🚀,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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