Key Roles Objectives
- Lead and coach telesales and inside-sales teams for lab solutions.
- Set and track monthly sales goals and KPIs; optimize team performance.
- Improve workflows and leverage Salesforce for actionable sales insights.
- Enhance PO order processing workflows and ensure customer support representative consistently follow established procedures.
- Launch local campaigns to promote pH instruments and lab consumables.
- Align with global marketing to unify messaging and boost impact.
- Track sales metrics and provide strategic growth recommendations.
- Drive sales via phone and digital outreach to targeted customers.
- Handle inbound requests from assigned accounts.
- Sell products and services proactively to T/O clients and prospects.
Key Responsibilities
Sales Leadership & Team Development
- Establish clear sales objectives, monitor team performance, and provide constructive feedback.
- Conduct regular progress reviews, address challenges, and develop strategic action plans.
- Support hiring, onboarding, and training of new sales team members.
- Foster a collaborative and positive work environment by resolving internal conflicts and encouraging best practices in customer engagement and deal closure.
Process Optimization & Reporting
- Implement efficient sales processes to ensure accurate data entry and reporting.
- Analyze sales data to uncover trends, strengths, and areas for improvement.
- Deliver insightful sales reports to senior management, highlighting performance and growth opportunities.
- Continuously refine workflows, including PO order processing, to reduce errors and improve coordination across teams.
Marketing & Customer Engagement
- Lead local marketing initiatives to increase visibility of pH instruments and lab consumables.
- Collaborate with regional and global marketing teams to align messaging and share successful strategies.
- Monitor sales growth metrics of the initiated marketing initiatives and provide recommendations to accelerate revenue.
- Conduct outbound calls and digital outreach to target accounts
- Present tailored solutions based on customer needs and business profile
- Follow up on leads, quotes, and previous interactions to close sales
- Maintain a pipeline of active opportunities and update CRM regularly
Education & Experience
• Bachelor’s degree in Sales, Marketing, Business Administration, or a related field
• Proven experience in telesales or outbound sales, at least 5 years working experience, with at least 2 years in a leadership role
Leadership & Management Skills
• Strong ability to motivate and manage a sales team
• Experience in coaching, mentoring, and performance evaluation
• Skilled in setting clear goals and driving team accountability
Sales & Communication Expertise
• Excellent verbal and written communication skills
• Ability to develop and implement effective sales strategies
• Proficient in handling customer objections and escalations
• Bachelor’s degree in Sales, Marketing, Business Administration, or a related field
• Proven experience in telesales or outbound sales, at least 5 years working experience, with at least 2 years in a leadership role
Leadership & Management Skills
• Strong ability to motivate and manage a sales team
• Experience in coaching, mentoring, and performance evaluation
• Skilled in setting clear goals and driving team accountability
Sales & Communication Expertise
• Excellent verbal and written communication skills
• Ability to develop and implement effective sales strategies
• Proficient in handling customer objections and escalations
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale