- Promote and actively engage in expanding our Software Care contracts to contribute to business growth.
- Gain knowledge of core applications used by other divisions to provide comprehensive project services.
- Train end-user customers on application usage to ensure seamless adoption.
- Configure applications tailored to meet customer requirements.
- Prepare detailed project documentation including User Requirement Specifications (URS), Functional Requirement Specifications (FRS), Functional Design Specifications (FDS), and General Arrangement (GA) drawings.
- Assist service engineers with application-related and technical queries.
- Deliver product validation services to customers as needed.
- Conduct internal training sessions for Field Service Representatives (FSRs) and engineers.
- Strong ability to work autonomously with a willingness to learn and implement advanced knowledge.
- Proficient in Windows operating systems and Ethernet networking.
- Experience with network-based applications is a plus.
- Proven customer handling skills, both internal and external, including IT department software discussions, to enable professional Mettler Toledo software introduction and rollout
- Company car provision to support your mobility and convenience.
- Commission opportunities to reward and incentivize your performance.
- A strong emphasis on work-life balance, with 25 days of annual leave plus Bank Holidays, increasing up to 29 days based on length of service milestones.
- Global career development opportunities to help you expand your horizons.
- Enhanced family-friendly policies and flexible working patterns to support the needs of working families.
- Commitment to individual learning, development, and career progression within the company.
- The option to buy or sell up to 5 additional days of annual leave.
- A focus on employee health and wellbeing, including BUPA healthcare, access to an Employee Assistance Program (EAP), and a dedicated wellbeing portal.
- Membership in a Trustee-based pension scheme, alongside life assurance coverage at four times your salary for peace of mind.
- A fun and inclusive culture that encourages participation in team-building and charity events.
Bagi mereka yang memprioritaskan presisi, Mettler Toledo adalah tempat yang tepat bagi Anda.
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