- Analyse, evaluate and implement custom developments in SAP (mainly CRM) according to the specifications and the ABAP Development processes.
- Write technical designs
- Troubleshooting and root cause analysis.
- Present strong ownership of driven changes, support delivery, and make sure that change properly goes through its lifecycle.
- Ensure adherence to our development operating model and guidelines as well as best practices (code quality, performance optimization, Documentation Quality). Actively participate the Code Quality review process.
- Be a strong partner for your counterparts in the functional Product teams to implement the business needs.
- Provide status updates to Product owner and respective Stakeholders; Timely escalation of issues to avoid delivery delay. Project Lead for OMS and PreSales Developer teams (upto 30%)
- Responsible for project implementation, risk management and quality assurance
- Task planning and execution of the software team
- Monitor team and project in accordance with project planning and handle issues that may arise.
- Delivery software within scheduled timeframe – keeping team focused
- Remove barriers to execution - address/communicate the issues effectively so that the team remain focused on the objectives.
- Report project progress status to Senior Management and project stakeholders
- Instills best practices for software development and documentation.
- Proactive in identifying Project Risks
- Bring in innovative ideas to reduce redundancy, reduce technical debt, improve efficiency. Automate when possible.
- Manage team's effectiveness, motivate the team, track productivity and effectiveness of the team
- Create onboarding plans, coach and mentor new hires
- Identify areas of upskilling for self and people.
- Exhibit excellent team spirit and good communication
- Contribute to the SWDC Project Lead Community of Practice
- More than 5 years of SAP CRM development experience.
- Experience with complex implementation and support projects, at least one international full-cycle implementation projects (preferable)
- Strong working knowledge on Component Workbench, BOL & GENIL, AET Tool, CRM EVENTs, CRM Actions.
- Strong knowledge on ABAP Object Oriented concepts, SAP Enhancement concepts, BADIs, Interfacing technologies (Proxy, IDOC, ODATA) and BDOCs.
- Good to have knowledge on SAP Cloud platform and programing model (BTP).
- Knowledge on HANA (ABAP Core Data Services (CDS) and ABAP Managed Database Procedures (AMDP) - is plus.
- Excellent analytical, debugging skills and Problem-Solving skills
- Experience in IPC development is a plus
- Good knowledge in service and support processing is a plus
- Understanding on Agile development process – is a plus.
- Excellent interpersonal and communication skills, proactive and communicative team player with a critical, yet result-oriented and willingness to learn, Self-motivated, positive attitude.
- Very good English skills (written and spoken)
- Delivery on time
- Quality and Innovation
- Efficiency
- Hybrid working model.
- Family Mediclaim benefits including parents & Term life insurance Cover.
- Wide portfolio of training opportunities including but not limited to Conferences, Workshops, Education reimbursement & Online learning.
- A wide range of Career Path to explore based on Individual strengths and aspirations.
- Quarterly and Annual awards for outstanding individuals and Quality of Life Improvement Program
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