As an Inside Sales Specialist you will be responsible for supporting sales activities of MT products, systems & solutions to direct customers and providing support to the Field Sales Representatives and end-users within the market in Poland and other MEC countries.
Your responsibilities:
- Provide high quality service for incoming calls, emails and requests from customers and prospects related to leads, quotes or orders;
- Qualify and manage leads, ensuring they are entered into the CRM system accurately;
- Create selected quotes, follow-up, revision and closing;
- Support sales activities for an assigned group of Field Sales Representatives by providing the appropriate level of support for product inquiries, offer generating, order review, order status and problem resolution;
- Plan visits for Field Sales Representatives;
- Provide technical support (based on available documentation) for ongoing projects;
- Select and configure of appropriate solutions to customer requirements;
- Prepare of tender documentation;
- Manage all business-related activities using SAP CRM system;
- Participe in the organization of trade fairs, seminars, industry conferences;
- Interaction with Shared Business Center, solving issues and supporting proper information workflow;
- Supporting OMS/SCM team locally.
- Min. 2 years of experience in customer service, sales, call center or related areas,
- Educational background preferably in Engineering, Science or equivalent related education,
- Very good communication skills (verbal and written),
- Customer focus and orientation on results,
- Strong interpersonal skills and influencing ability,
- Understanding of sales process with basic project management skills,
- Good level of English knowledge both in oral and written.
- Technical background with ability and acumen to learn about our products and/or services.
- Stable working conditions based on employment contract (umowa o pracę);
- Annual reward;
- Festive benefits paid in April and December;
- Flexible working hours in hybrid work model (3 days at the office per week);
- Professional sales and products’ oriented training plans supporting individual career development;
- A diverse and inclusive workplace,
- Medicover medical care with basic dental package,
- Possibility to extend medical care to the Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extension for your family members,
- Festive benefits paid in April and December,
- Medicover sport card,
- Language courses,
- Wellbeing activities*
- Fruity Wednesdays,
- Cultural events for employees and families,
- Space for your initiatives, charity & CSR actions,
- Discounts for meals and beauty products at the our Business Park.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
Preferred Location
Job Type
Legal Entity