As an Inside Sales Specialist you will be responsible for supporting sales activities of MT products, systems & solutions to direct customers and providing support to the Field Sales Representatives and end-users within the market in Poland and other MEC countries.
Your responsibilities:
- Provide high quality service for incoming calls, emails and requests from customers and prospects related to leads, quotes or orders;
- Qualify and manage leads, ensuring they are entered into the CRM system accurately;
- Create, follow up, revise and close selected quotes;
- Support sales activities for an assigned group of Field Sales Representatives by providing product inquiries, offer generation, order review, order status updates and problem resolution;
- Plan visits for Field Sales Representatives;
- Provide technical support for ongoing projects based on available documentation;
- Select and configure appropriate solutions tailored to customer requirements;
- Prepare tender documentation;
- Manage all business-related activities using SAP CRM system;
- Participate in the organizing trade fairs, seminars, industry conferences;
- Collaborate with the Shared Business Center to resolve issues and support proper information workflow;
- Supporting OMS/SCM team locally.
- A technical background with ability and acumen to learn about our products and/or services;
- High School Diploma/Bachelor's/Master's Degree preferably in Engineering, Science or equivalent related education;
- Min. 2 years of any combination of customer service, sales, call center or related experience;
- Very good communication skills (verbal and written);
- Customer focus and commercial skills;
- Results-oriented with strong interpersonal skills and influencing ability;
- Understanding of the sales process with basic project management skills;
- Very good command of Polish and good command of English, both oral and written.
- Stable working conditions based on employment contract (umowa o pracę);
- Yearly Bonus depending on business and individual performance;
- Festive benefits paid in April and December;
- Flexible working hours in hybrid work model (3 days at the office per week);
- Professional sales and products’ oriented training plans supporting individual career development;
- A diverse and inclusive workplace,
- Medicover medical care with basic dental package,
- Possibility to extend medical care to the Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extension for your family members,
- Festive benefits paid in April and December,
- Medicover sport card,
- Language courses,
- Wellbeing activities*
- Fruity Wednesdays,
- Cultural events for employees and families,
- Space for your initiatives, charity & CSR actions,
- Discounts for meals and beauty products at the our Business Park.
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参考编号
首选办公地点
职位分类
法人实体