As an Inside Sales Specialist you will be responsible for supporting sales activities of MT products, systems & solutions to direct customers and providing support to the Field Sales Representatives and end-users within the market in Poland and other MEC countries.
Your responsibilities:
- Provide high quality service for incoming calls, emails and requests from customers and prospects related to leads, quotes or orders;
- Qualify and manage leads, ensuring they are entered into the CRM system accurately;
- Create selected quotes, follow-up, revision and closing;
- Support sales activities for an assigned group of Field Sales Representatives by providing the appropriate level of support for product inquiries, offer generating, order review, order status and problem resolution;
- Plan visits for Field Sales Representatives;
- Provide technical support (based on available documentation) for ongoing projects;
- Select and configure of appropriate solutions to customer requirements;
- Prepare of tender documentation;
- Manage all business-related activities using SAP CRM system;
- Participe in the organization of trade fairs, seminars, industry conferences;
- Interaction with Shared Business Center, solving issues and supporting proper information workflow;
- Supporting OMS/SCM team locally.
- Min. 2 years of experience in customer service, sales, call center or related areas,
- Educational background preferably in Engineering, Science or equivalent related education,
- Very good communication skills (verbal and written),
- Customer focus and orientation on results,
- Strong interpersonal skills and influencing ability,
- Understanding of sales process with basic project management skills,
- Good level of English and Polish (both in oral and written).
- Technical background with ability and acumen to learn about our products and/or services.
- Stable working conditions based on employment contract (umowa o pracę);
- Annual reward;
- Festive benefits paid in April and December;
- Flexible working hours in hybrid work model (3 days at the office per week);
- Professional sales and products’ oriented training plans supporting individual career development;
- A diverse and inclusive workplace,
- Medicover medical care with basic dental package,
- Possibility to extend medical care to the Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extension for your family members,
- Festive benefits paid in April and December,
- Medicover sport card,
- Language courses,
- Wellbeing activities*
- Fruity Wednesdays,
- Cultural events for employees and families,
- Space for your initiatives, charity & CSR actions,
- Discounts for meals and beauty products at the our Business Park.
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale