- Responding and resolving customer's technical and/or application questions via phone or email.
- Providing product and application support to global Mettler Toledo Marketing Organizations, OEM, and end-user customers.
- Simulating customer's applications to reproduce them in our facilities and working closely with Thornton Product Management and R&D to resolve associated customer issues.
- Identifying and communicating process improvements, new product ideas, application aids, and other opportunities for Mettler Toledo Thornton.
- Providing training support for internal and external customers.
- Participating in product development teams representing Product Marketing, in helping to define new products.
- Bachelor's degree in electrical or mechanical engineering, life sciences, or related field.
- Minimum of 1-3 years technical, customer service, or related experience.
- Ability to work in a hybrid model; minimum of 3 days a week at our Billerica, MA location.
- Ability to travel up to 25%. Knowledge of SAP is a plus.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale